Frequently Asked Questions – Awesome Hire
What does Awesome Hire do?
Awesome Hire specialises in branded games, interactive entertainment, and experiential hire equipment for corporate events, exhibitions, brand activations, parties, and fan zones. We provide everything from arcade machines, simulators, and sports inflatables to custom-branded photo booths and prize games.
Where do you operate?
We deliver across the UK, including major event hubs like London, Birmingham, Manchester, Liverpool, Leeds, Bristol, Sheffield, and Surrey. Nationwide delivery and multi-site bookings are also available.
What types of events do you cater to?
Our equipment is perfect for Corporate Events, Exhibition Game Hire, Fan Zone setups, Christmas Entertainment, Evening Entertainment, and brand activations. We also support team-building days, retail promotions, festivals, and university events.
What’s included with my hire?
We handle delivery, setup, and collection. Many items can be operated by our trained staff (wet hire), and others are available on a dry hire basis. Branding, technical support, and staffing options are available upon request.
Can you brand the games with our logo or campaign artwork?
Yes! We offer full Bespoke Custom Branding on many of our products, including the Cash Grabber Hire - Bespoke Branded, Arcade Dance Machine - Bespoke Branded, Bespoke Branded Arcade Basketball Hire 2 player, and more. We can apply your designs to wraps, screens, panels, and overlays.
How far in advance do I need to book?
We recommend booking as early as possible, especially for large events or custom-branded requests. However, we can often accommodate short notice bookings if the equipment is available.
What is your payment policy?
We require a non-refundable deposit (typically 25%) to secure your booking. The balance is due at least 7 days before the event. For larger campaigns or new clients, we may require 50% or full advance payment depending on the value or circumstances. See our full Refund Policy and Terms and Conditions for details.
What if I need to cancel?
We operate a strict no-refund policy once a booking is confirmed. Cancellation charges apply depending on how close the cancellation is to the event date. In exceptional cases beyond your control, we may offer to move the booking to a new date as a goodwill gesture.
What happens if Awesome Hire cancels?
This is extremely rare, but if we are forced to cancel due to circumstances beyond our control (such as a vehicle or equipment failure), we will issue a full refund. This does not apply to cancellations due to issues confirmed at booking, like insufficient space or incorrect surfaces.
Can I hire the equipment without staff?
Yes, many items are available for dry hire. In these cases, you are responsible for the safekeeping, proper use, and return of the equipment. Dry hire items are not covered by our insurance, so we recommend you have appropriate cover in place.
Is the equipment safe and insured?
All our equipment is maintained to a high standard and tested regularly. For wet hire events, we hold full public liability insurance. For dry hire, you must arrange your own insurance. Risk assessments and safety documents can be provided on request.
Do you offer package deals or multi-item hire discounts?
Yes — we regularly build custom packages for corporate events, fan zones, and exhibitions. If you’re booking multiple items such as Arcade Games, Sports Inflatables, Reaction Games, and Photo Booths, just let us know and we’ll build a quote tailored to your event.
Can I see examples of previous work?
Absolutely — visit Our Work to see images and case studies from events we’ve worked on across the UK. You can also view our Gallery to see many of our products in action.
Do you offer digital or interactive games for exhibitions?
Yes! We offer several digital crowd-pullers that are ideal for Exhibition Game Hire, including the Digital Whack A Mole and games like Crack the Code. They're brilliant for busy stands where fast interaction and eye-catching visuals are key.
Are there options suitable for children’s events?
Absolutely. Our Children's Games category includes safe, colourful, and fun games like the Inflatable Carnival Hire, which is a hit at school fairs, family fun days, and retail activations.
Can we incorporate giveaways or prizes into the games?
Yes – many of our setups are perfect for prize-based interaction. For example, Prize Games such as the Prize Crane Claw Machine are designed specifically for branded giveaways and high footfall engagement.
What about retro or arcade-style entertainment?
We have a fantastic selection of Arcade Games including the Retro Arcade Machine, which brings nostalgic fun to corporate evenings, themed parties, and brand activations.
Can you help create a fan zone or sports activation area?
Definitely. Our Football Games include fast-paced challenges like the ICON Fast Feet Hire / Football Simulator, which works brilliantly in Fan Zone setups and sporting promotions.
How much space do I need for your equipment?
Each item has different space requirements. Larger inflatables like the Inflatable Axe Throwing require more room, while tabletop games need minimal space. We provide full measurements and surface guidelines during the booking process.
Do you provide staff to run the equipment?
Yes, and it's particularly popular for Evening Entertainment and large activations. For example, if you hire a Grab 'A' Grand Cash Cube Hire, our staff can manage queues, encourage engagement, and ensure smooth operation throughout your event.
What happens if the weather is bad for an outdoor event?
If you're hiring outdoor inflatables or games like Inflatable Football Darts, we'll advise on surface suitability and backup options. However, if poor conditions prevent setup due to client-site issues, our cancellation terms would still apply.
Can you help with branded games for a product launch?
Definitely! Many of our most popular games, such as the Plinko Game - Bespoke Branded, fall under our Bespoke Custom Branding service — giving you complete control over artwork, logos, and campaign messaging.
Is it possible to book the same game in multiple locations?
Yes! If you're planning a multi-city tour, we can provide consistent equipment, staffing, and branding. Games like the Bespoke Roll a Ball Derby Race Hire are perfect for national campaigns and repeat engagement.
Can I hire something that gets people active at my event?
Yes! We have a wide range of high-energy inflatables and games that get guests moving. One standout is High Striker, perfect for testing strength and drawing a crowd at fun days, sports events, and festivals.
Do you offer any golf-themed games?
We do! Our Golf Games include interactive challenges like the Golf Darts, combining aim, control, and competition in a format that's great for all ages.
Are there any games that combine football with something unusual?
Yes — check out Inflatable Footpool, a fantastic mix of pool and football where players use their feet to pot the balls. It’s fun, competitive, and a real head-turner at public events.
Do you provide unique or creative brand activations?
Definitely. One of our most customisable pieces is the Custom Spin The Wheel, ideal for giveaways, competitions, and data capture at exhibitions or promotional stands.
What games are good for fast-paced, skill-based competitions?
Our Reaction Games category has plenty of options, including the Strike A Light Game - Custom Branded, which is brilliant for head-to-head challenges and tournament-style setups.
Do you have anything for clients looking for something different to sports?
Yes — our Fairground Games include classics like the Donkey Derby Hire, which adds nostalgic charm and visual impact to any event space.
Is there an option to use your games in brand promotions or pop-up shops?
Absolutely. Games like the Custom Branded Pool Table Hire are perfect for retail environments, experiential activations, or pop-up spaces looking for something branded, interactive, and compact.
What’s a good interactive game that works well in small spaces?
The Plinko Game is a fantastic option — compact, engaging, and ideal for prize drops or lead generation in high-footfall environments like exhibitions and conferences.
Can I hire multiple games from different categories together?
Yes — we can help you build a tailored package combining products from A-Z Games, such as basketball shootouts, claw machines, branded arcade games, and more. We'll handle the logistics and branding so you can focus on the event.